What equipment does the cable company provide to customers?
The company is required to offer the following equipment to subscribers and provide free demonstration of such equipment at its Service Centers: • A/B Switch: There is no charge if provided during initial installation. • Parental Control: Programs can be blocked using the remote control device. Your customer handbook gives directions on how to use this device, or you may call the company to receive directions. Companies are required to give periodic information on the availability of these devices. • Closed Caption Decoder: Hearing impaired customers of Time Warner Cable in Manhattan may obtain a closed caption decoder at a fraction of the company cost.
