What email behaviors (input arguments) are needed for each profile type?
Input arguments provide information to a business service so it can process incoming email. Because input arguments control the way email is handled, all profiles in a response group must have the same input arguments. Using the response group description from Step 5, assign the input arguments for each group of email profiles. For a list of available input arguments, see Siebel Email Response and Business Services. Do you need to modify the workflows included with Siebel Email Response? Even if you decide not to modify the predefined workflows, you must activate them in the Administration – Business Process screen before starting Siebel Server and receiving incoming email. For additional information about predefined workflows, see Using Siebel Email Response Workflow Processes in Setting Up Siebel Email Response Workflows. CAUTION: If you modify a workflow, it will not be upgraded when you upgrade your Siebel application. You will need to recreate all modifications in the prebuilt wor