What else can leaders do to successfully Transform their organizations successfully?
1. Engage managers and key employees in designing and rolling out the change program. Invite a keys managers and employees whom exhibit strong change agency and supportive behaviors that are: forward-thinking, respected by their peers to contribute ideas at the outset. To get their attention and commitment, it is important that they be freed from the operating roles they have for a period of time to focus effectively and execute the change program. Overlay roles simply do not work well. This demonstrates genuine leadership support when key leaders are reassigned to help on transformational or turnaround needs. This also encourages them to advocate for the change once they’re back in their day to day operating roles. Once the program is designed and ready for rollout, experienced employees can also help execute the program by defining the more detailed process changes at certain customer touch points or defining specific roles for different types of site employees. 2. Direct the change
