What does Wingline have to offer vs. working directly with the carriers corporate office?
Since Wingline’s carriers are for the most part agent and owner-operator based companies, most customers normally find they receive better customer service provided to them by dealing directly with an agent. The result normally ends up that the customer receives higher priority attention from the agent. Due to higher incoming call volume, it is not uncommon for a customer to call the carrier’s corporate office and be placed on hold for an extended period of time, or even speak with several persons before getting to the person they wanted.
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- What does Wingline have to offer vs. working directly with the carriers corporate office?
