What does “Thread” mean in the sort names/descriptions?
There are two ways of grouping related messages, Threaded and Unthreaded. When threaded, messages that are responses to another message are grouped so that a response is directly under the original message. The thread can be collapsed to preserve display space. When not threaded, messages are sorted and displayed individually without regard to any response hierarchy. In previous versions of Agent, Thread was a separate sort. Now, with Agent 2.0 (and higher), you can sort on different criteria and choose whether messages will be displayed in threaded order or not. This FAQ Entry was updated on 02.06.04, please give us your feedback.
