What does the William T. Shaffer Law Group do when they get my case?
Our first job is to reconstruct the entire history of your lemon automobile, from the date of production to the time the case is opened. We determine whether the automobile was damaged at the time of delivery; whether that model has known defects; whether repairs were attempted by the dealer; the time actually spent for each repair; if the finance papers reveal an apparent fraud committed against you; the amount of money paid by the manufacturer for warranty repairs; whether there are service file notes which reveal the existence of an unresolved, undisclosed safety concern and other inquiries. Essentially, we perform an complete investigation to learn everything we can about your vehicle. Only by investigation can we know how the concerns, typically referred to as “non-conformities”, have affected the use, safety, and/or value of your car. When the investigation is concluded we confront the manufacturer. We present to them a thorough statement of your case. We also at this point deman