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What does the term “Six Sigma” mean?

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What does the term “Six Sigma” mean?

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Six Sigma, originally developed at Motorola in the 1980s, is a complete program for addressing how well your organization meets customer and stakeholder requirements.

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The term “sigma”, taken from the Greek alphabet, is used in statistics as a measure of deviation. If a company achieves a “six sigma” measurement in production, for example, that means that only 3.4 of 1 million products are defective. This represents a 99.9997 percent error-free performance. Not all Six Sigma projects reach that lofty goal but they aspire to it and set continuous improvement as a standard.

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