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What does the TeleCLAIM system do to assist the Help Desk perform efficiently?

April 26, 2017assist efficiently help desk perform system teleclaim

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What does the TeleCLAIM system do to assist the Help Desk perform efficiently?

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The TeleCLAIM system provides a vast portfolio of inquiry and maintenance screens for the TeleCLAIM user. Many evaluators of the TeleCLAIM system have indicated that the treatment is as good and in most cases better than alternative systems. The Help Desk attendant has readily and easily invoked modules for most Help desk On-line assistance tasks. The maintenance functions are real-time and provide immediate changes to the master files if desired.