What does the substitute rule system look like in the workflow?
• Active substitute ruling (for example, for absence due to vacations): In this case, the items belonging to the absent person are automatically assigned to the substitutes inbox (in addition to his own work items). • Passive substitution (for example, for absence due to illness): the substitute must explicitly assume the substitution and can only view the items of the absent person in this mode. For other questions, you must also refer to note 74000. 39. How can users be automatically notified that new work items are available for processing? Unfortunately, the dialog box that informs users of new work items which appears in SAPoffice is not available within SAP Systems. However, the following two options are provided: • In the Workflow Builder, you can designate the item as an express item via additional data. The user then receives a corresponding express dialog box. • The RSWUWFML report (note 131795) is a more flexible option. This report sends an e-mail to an external Internet ad
