What does the Sheltered Housing Officer do?
The Sheltered Housing Officer will: • Make daily contact with residents either via the intercom system, or in person. • Deal initially with neighbour complaints, breach of tenancy conditions and reporting of repairs to communal areas. • Liaise with contractors on behalf of tenants regarding access to individual properties or communal areas for repairs, maintenance or improvements. • Promote a sense of community through social activities for residents and non-residents. • Take responsibility for organising other on-site facilities (visiting care services, hairdressers etc) for residents. • Liaise with care agencies, such as social services, health workers etc in regard to specific needs and developing services for the scheme generally.
