What does the recipient need in order to view the reports?
In the case of Plain text delivery, their email client or Notepad, or just about any viewing software you can name. For HTML, the email client needs to support HTML viewing, otherwise any compliant HTML browser, such as Internet Explorer or Netscape will do. RTF is generally viewed with MS Word, but lots of other products support RTF including browsers. PDF requires the Acrobat Reader. The is available for free from www.adobe.com. PDF has become the de facto standard for printed material delivery, and most likely your recipients already have Acrobat Reader installed for any number of other reasons. In summary, JES2Mail and JES2FTP generate standards-compliant files for viewing without any proprietary software that might need to be installed and managed on the recipient’s PC.