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What does the Premium support option provide that the Standard support doesn ?

April 26, 2017option Premium standard support

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What does the Premium support option provide that the Standard support doesn ?

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Premium support is provided for those companies who demand a more immediate response on support enquiries. Standard support provides an email-only service with a 48 hour turnaround on enquiries. Premium support provides telephone access to support with a 24 hour turnaround on enquiries.