What does the miscellaneous question “Receives Original Checks With Statements?” mean?
If answered yes, the customer should receive the WBA 393 Important Information About Your Checking Account when a consumer checking account is opened. The WBA 393 sets forth the consumer’s rights as to substitute checks. If answered No, the WBA 393 should be provided to the customer only when a substitute check is received. In other words, if the customer receives original checks with statements, the WBA 393 Important Information About Your Checking Account should be provided. If the customer does not receive original checks with statements, the WBA 393 only needs to be provided when they receive a substitute check.
