What does the little business card icon that appears in the From field mean?
The sender of the message may be known well to you, but the caller is not one of your contacts, and is not known by the personal assistant. Clicking on the Business Card will prompt you to add the caller as a contact. If you do decide to add the caller as a contact, future messages will be labeled with the callers contact name. • How do I save my voice mail messages? While looking at your voice mail section, you will see a Status Column. If you click on the icon in this column, you will see it change. If the envelope is closed, the message is new. If the envelope is open, the message has been listened to, or “read.” If there is a yellow folder, the message has been saved. If there is a red exclamation point, the message is urgent. You may change the status of any voice mail message at any time just by clicking on the icon in the status column. • Will anything happen to my voice mail messages if I don’t save them? If you choose not to save your voice mail messages, they will “age off” a