What does the error message “Relaying denied” mean?
The email server is not allowing you to send mail because it does not recognize your IP address. You are likely not connected to Grande directly, but rather (a) dialed into another provider, (b) at your office, or (c) travelling. Simply CHECK your email before attempting to send. This will permit your current location to send email for a period of 30 minutes. Each time you successfully check your email, your full 30 minute ‘send window’ will be refreshed. If you are using Outlook (Express), the Send/Receive button will attempt to SEND first. So if you have any mail waiting to go out, temporarily move it into another folder, then hit Send/Receive to authorize your IP, and then resend your pending emails.