What does the error message E> play file timed out in the TR*.001 log file mean?
When having the error message “E> play file timed out” in the TR*.001 log file, it means that the telephony board is not responding anymore. Typically, this indicates an erroneous board-driver. Try updating the driver: E.g. if you running an Eicon Diva Client board with a driver older than 210.218, install the 2003 driver.