What does the “Error: Failed to retrieve directory listing” message mean in Filezilla CuteFTP?
When you try to connect to ChannelAdvisor’s FTP sites (partner.ChannelAdvisor.com or ftp.ChannelAdvisor.com) using FileZilla FTP or CuteFTP, you may get the following entries in the event log: Status: Resolving IP-Address for partner.ChannelAdvisor.com Status: Connecting to 216.27.89.16:21… Status: Connection established, waiting for welcome message… Response: 220 WFTPD 3.2 service (by Texas Imperial Software) ready for new user Command: USER sademo:tom.graham@ChannelAdvisor.com Response: 331 Give me your password, please Command: PASS ********* Response: 230 Logged in successfully Command: SYST Response: 215 WIN32 A N (WFTPD by Texas Imperial Software) Command: FEAT Response: 211-Extensions supported: Response: AUTH TLS Response: PBSZ Response: PROT Response: MDTM Response: SIZE Response: REST STREAM Response: TVFS Response: MLST type*;modify*;perm*;size*; Response: 211 END Status: Connected Status: Retrieving directory listing… Command: PWD Response: 257 “” is current directory
