What does the email notification from Holland America Line look like?
A — The email from Holland America Line has the Booking Number in the subject line. A separate email is sent for each booked guest. Q — I have not received the e-mail notification for my Express Docs. Can you re-send it? A — The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. If the booking is paid in full and within 50 days of travel, you may go to www.hollandamerica.com and select the links for Online Check-in. Q — What if I do not have an email address or do not wish to provide my email address? A — In order for us to provide notification that your Express Docs are ready, we encourage all guests to provide their email address. We will also send a notification to your travel professional. Q — Why is a notification sent to each guest booked? A — It is a requirement that each guest complete the Online Check-in process and re