What does the code printed on the outer packaging refer to?
A. This is called the “Production Code”. It is part of a quality system designed to help maintain product freshness and quality of all consumer products. All Nestlé Canada products have a 6-digit production code on the package. This production date coding is the first thing Nestlé Consumer Services will request from a consumer calling the toll free number with a product complaint. It is, therefore, essential that consumers keep the packaging handy until their query has been resolved by Consumer Services. How to read the Production Code: The digits of the code represent when and where the product was produced: e.g. 2121CN 2 = the last digit of the year (i.e.
