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What does the 30-day no-risk guarantee cover?

April 26, 2017cover guarantee No-Risk

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What does the 30-day no-risk guarantee cover?

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We are confident in our ability to meet your business needs. In addition to our SLAs, if you experience any problems with your service during the first thirty days and we are unable to remedy the issue to your satisfaction, you may disconnect the service for a full refund. You must return any Covad-provided equipment in working order. The refund includes any monthly fees and any upfront charges (excluding usage-based charges, missed appointment fees, and special installation charges), and Covad will waive any early termination fees.