What does Shell do in case of an emergency?
First we take steps necessary to protect life and property by shutting off the flow of product through the pipeline, isolating the affected section of pipe and calling emergency response organizations. We also immediately assemble and deploy a team of experts to the location to address the emergency. Our primary concern is the safety of the community and our response team. Once all safety issues are addressed, we begin assessing any property damage resulting from the incident. We also take steps to preserve the integrity of the site and work closely with local, state and federal agencies to determine the cause of the incident and appropriate remedial measures.
