What does Percepta do on behalf of its clients?
Percepta supports many different types of concerns and inquiries via multiple communication channels. This enables Percepta’s clients to make informed product decisions through a centralized customer support solution. In general, typical interactions would include customer/dealer support, product information, supply chain information, special program information, and client policy education. The majority of our interactions are conducted via inbound phone calls, web, email, fax, and mail.
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