What does peak and off-peak mean?
A. Peak hours refer to the hours of highest wireless phone usage. Typically peak minutes are billed at a service plan’s highest rate. Conversely, off-peak hours refer to the hours of the lowest wireless phone usage and off-peak minutes are billed at lower rates. Peak hours are typically between the hours of 6 a.m. and 9 p.m., Monday through Friday. Off-peak hours include the weekends, some holidays, and the hours of 9 p.m. to 6 a.m. during the week. However, some service plans may vary.
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