What does Océ Business Services offer by way of a performance measurement system?
We consider our system to be a key differentiator over other document process outsourcing providers. Our system is called Océ MAX, and it is the first comprehensive system designed to manage document processes and outsourcing service providers. It incorporates a Six Sigmabased methodology, enabling companies to systematically measure, manage, and continuously improve document processes. Can you demonstrate in tangible terms the benefits of document process outsourcing? We implemented Océ MAX in 38 offices in 18 states for a Fortune 50 company, which can now monitor document processes in multiple locations, save money and reduce the amount of time spent by staff on these processes. Because the client now has an up-to-date, aggregate view of postage balances across all locations, it has identified around $250,000 in excess postage sitting dormant on its postage meters. The client also saved over $400,000 annually through more efficient, accurate tracking of outbound overnight packages se
