What does knowledge management have to do with training and development?
Everything. According to Allison Rossett, the work of the training professional will be devoted to managing knowledge, even more than delivering it. When information grows into a full blown system that reaches out to capture, organize, and stir organizational brainpower, knowledge management is happening. Knowledge management (KM) is an attempt to maximize the ‘smarts’ that exist within people and organizations. Getting a grip on this knowledge, nurturing it, making it accessible, encouraging conversation about it and contributions to it, and updating it are at the heart of KM. They are also critical components of the work of a modern, strategically oriented training professional. Visit http://defcon.sdsu.edu/1/objects/km/voicemail/index.htm for a discussion of the relationship between knowledge management and the education and training professional.
