What does JEA do immediately after a hurricane passes?
JEA field engineers, about 20 teams of two, begin a field assessment of the damage. This effort could take several days, depending on the level of damage the system sustains. Customers should keep in mind that stopping the engineers to ask questions will slow down this assessment and can also slow down the overall restoration effort. After the assessment is complete, JEA will have a better idea of how long it will take to restore service to customers. Also during this time, JEA will be communicating updates through local media outlets about outages, where crews are working and the progress being made.
