What Does It Mean When My Order Says: Processing, Pending/On-Hold, Shipped, Refunded or Cancelled?
Processing means we have received your order and are in the process of filling it. Pending/On-Hold means that order processing has been delayed for some reason. A customer service from Second Chance will contact you with more details. Shipped means we have filled this portion of your order. It has been delivered to UPS or US Postal Service and will be delivered to you soon. Refunded means the order or a portion of the order was refunded to you by Second Chance. A customer service from Second Chance will contact you with more details. Cancelled means the order was cancelled by either the customer or by Second Chance. A customer service from Second Chance will contact you with more details. How Can I Check The Delivery Status On My Order? We cannot determine exact delivery day or time, but we can tell you if it has been shipped, and whether or not there are any problems with your order that have been reported to us. You can also call us at 734-330-8477 if you need further details regardi
