What does it mean if ICES has sent inquiries seeking more information about my credentials?
ICES may require further information regarding credits/hours, grade scales, minimum admission requirements, minimum duration of the program, recognition of the program and institution and in some cases verification that the credential was awarded. In all cases we do our very best to contact the appropriate authority by email, fax and mail (when all contact information is available to us). We notify ICES clients by letter if we have initiated an inquiry and we urge our clients to contact their school records or registrar’s department to encourage them to respond to any inquiry that has been sent out. Please note, ICES will resend this inquiry if it goes unanswered. ICES periodically resends inquiries until a response is generated. Clients may also want to contact our office to confirm when the last inquiry was sent out. Also, clients are welcome to provide any updated contact information they may have to assist ICES in clarifying and requesting information. This information should be se
