What does it mean if I receive a “PEND” notification when submitting a request on-line with iExchange?
A “PEND” recommendation means that an approval could not be issued, because the request did not meet the guideline in which case there is a high likelihood of a denial, or there were errors or inconsistency on the request form. You may be called for clarification, and then final authorization determination will be made by the department.
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