What does it mean by we support Mercantecs SoftCart?
We support Mercantec’s SoftCart in several ways: • We configure your site for SoftCart by installing and maintaining the server side executable software • We provide Technical Support related to the functionality of the server side software All your Mercantec conf , html, and images files are located in your website’s /u/web/userid/online-store and the executable files are located in /u/web/userid/cgi-local directories. We do not provide direct technical support related to the client-side setup of your Mercantec software. Mercantec has wealth of information in their FAQ pages and their user guide that will help you setup your store as each individual store has a different business needs: • http://www.mercantec.com/products/download/SC50.html • http://www.mercantec.com/support/ Mercantec also provides free technical support to users.