What does ‘Invalid Connection String: could not open tunnel- failed’ mean?
When you try to login to Ramble and receive this error, or a similar error, it is likely that your device needs to be configured to properly run Ramble. If you are a corporate user, you should check with your system administrator to ensure that MDS is enabled for your device. If you are a carrier user, you will need to configure TCP and set Ramble IM Options. If you’re not sure if you’re a corporate user or a carrier user, your email address can help you figure it out. Let’s say your company is named Foo. If your BlackBerry email address is yourname@foo.com, you’re probably a corporate user. If your BlackBerry carrier is MyCarrier, and your email address is something like yourname@blackberry.mycarrier.com, you’re probably a carrier user. Take a look at the configurations page for information on how to configure your TCP settings for use with Ramble.
