What does First American do to assist its client when faced with a regulatory complaint or violation?
If you are ever faced with a flood-related regulatory complaint or violation, please contact First American immediately. We encourage you to contact us through our Client Services Department, your Account Manager, or the Compliance Department. Because we take an active role in the resolution, the sooner we become involved in the process, the greater the likelihood that we can resolve the matter. We will work directly with you and the agency, commission, department, or other regulatory body to resolve the situation. If we are found to be in error and a fine is levied against you based upon an errant flood determination, then we will compensate you or pay the fine directly.
