What does error 67 mean?
This is the third most common error. It means the login information in your phone has been rejected by Sprint’s authentication servers. The best thing to do is try again. If that does not work, turn the phone off, then back on, and try again. If that does not work, call data support. Updating the Vision Profile is also a good troubleshooting step. ‘Menu/Settings/(Power) Vision/Update Profile’ Do not constantly re-try to connect with an error 67, this can worsen the problem by locking your username out for too many incorrect attempts. The lockout generally lasts for 20-30 mins, but can be longer, depending on how many times the user tries to re-connect. Again, calling data support is the most effective way of resolving this error.
