What does employee engagement really mean?
A fully engaged employee is intellectually and emotionally bound with the organisation, gives 100 percent, feels passionately about its goals and is committed to live by its values. This employee goes beyond the basic job responsibility to delight the customers and drive the business forward. Moreover, in times of diminishing loyalty, employee engagement is a powerful retention strategy. The truth of the matter is that employee engagement does have a strong tangiable impact on the bottomline.