What does effective communication mean?
The term “effective communication” does not appear in the ADA, but has been used by the DOJ to settle ADA disputes. Generally, communication is considered effective if it is timely, accurate, and appropriate to the disability and significance of the message being communicated. Q: What is considered a fundamental alteration in the program? A “fundamental alteration” is a modification that is so significant that it alters the essential nature of the goods, services, facilities, privileges, advantages, or accommodations offered. In higher education, this definition is usually applied when considering the essential elements of the curriculum. Institutions of higher education are not required to compromise the essential elements of the curriculum as long as those elements have been identified through a “reasoned deliberative process.” This means that the essential elements of a degree program or course of study cannot be determined in an “arbitrary or capricious” manner. Q: What constitutes