What does Duplicate personal information mean?
It means that two or more household members nationwide have the same first and last names and birth dates. Although this is possible, it is unusual and requires agency management to communicate with the other agency having the possible duplicate to determine whether they are the same individual or not. Senior user then can certify in Tenant ID Management submodule that the individual at his or her agency is not a duplicate. The Possible Dupe Report will continue to list the individuals with Cleared by the name of ones certified non-duplicate until all are certified. Then they disappear from the next day s report.
