What does “door to door service” mean in the auto transport industry?
A. Door to Door service is when the auto transport carrier picks your vehicle up at the location that you designate as “pick-up location”, and delivers the vehicle to your designated “drop-off location”. Urban areas are most often accessible for pick-up and delivery service to your doorstep. Rural areas can produce difficult situations, making it impossible for their trucks to access your residence. Their transport trucks must avoid any roads that may have overhanging trees, because the tree branches could damage the vehicles being transported. As well, transport trucks are typically 80 ft. long, weigh 80,000 lbs., and are built low to the ground. This limits their ability to maneuver in tight spots. For the safety of your vehicle, our driver may choose a parking lot, or interstate turnout that is as close as possible to your residence. This will allow the driver to safely load or unload your vehicle. It is always up to the auto carrier driver’s discretion as to where they will drive t