What does competitive intelligence have to do with knowledge management?
They both improve the quality and quantity of information for decision making. Although, as a discipline, Competitive Intelligence predates Knowledge Management by many, Knowledge Management is sometimes used as an umbrella term to include Competitive Intelligence and Business Intelligence activities. CI activities are focused on better understanding the plans, capabilities and intentions of organizations and the competitive environment outside the firm, while KM activities are focused on better application and development of tacit and explicit knowledge assets inside the firm.
