What does case management services consist of and who is required to participate?
Case management services must include a needs assessment, risk assessment, income and assistance assessment and individual development plan (IDP) for each family. The assessments and IDP will guide the service provision to the family for the duration of the family’s participation in DHAP. The objective of the case management program is greater self-sufficiency for participating families. PHAs are encouraged to provide case management services to all adult family members age 18 years and older; however, the case management obligation is only required for the head of household.