What does AOR mean and why does it start on December 15, 2009 when the new contract starts on October 1, 2009?
A – AOR, or Assumption of Responsibility, denotes when the new contractor is responsible for all IT support; it also indicates that the previous contractor is relieved of all contractual responsibilities. Since it’s unrealistic to expect the new contractor to walk in the door on October 1, 2009 and know our IT environment, we have a 75-day Transition period. During this Transition period the new contractor phases-in their own tools and processes while the outgoing contractor turns over control to the new contractor. AOR denotes the end of the Transition period. Exceptions to the December 15, 2009 date are allowed for Email and Applications Hosting, both of which have AOR dates of March 31, 2010, due to additional complexities of those two services.
