What does “An unexpected error has occurred” mean?
This message indicates that there is an issue with either your browser settings or the browser software itself. Over time the browser software on your computer has probably been modified by other software packages. This leads to unexpected/intermittent errors like these. Try to modify your settings by following the instructions below. Firstly: Identify which browser version you have. You do this by: Opening up your web browser Select ‘Help’ – ‘About Internet Explorer’ or ‘Help’ – ‘About Communicator’ This should tell you what VERSION of the browser you are running (ie version 4.x, 5.x, 6.x). Then – Depending on your browser version do one of the following: Internet Explorer 4 If you have IE 4 you should really think about upgrading. It is not reliable doing this type of communication. You can get an updated version of IE at: http://www.microsoft.com/windows/ie/downloads/default.asp If you would like to persist using it you could try the following: Select ‘View’ – ‘Internet Options’ fro
