What does an enterprise voice mobility solution look like?
Who is driving the demand? Find out answers to these and other questions in this Q&A with Heather Howland from Ascendent Systems, a subsidiary of Research In Motion and leading provider of enterprise voice mobility solutions that provide single number reachability, real-time notification and conferencing, and voice continuity. BlackBerry Connection (BC): Why is enterprise voice mobility such a hot topic? Heather Howland (HH): It comes on the heels of what mobile email has done for organizations, in terms of taking responsiveness to new heights. In most enterprises, you have a highly efficient email system in place that people are using to boost response times, to get sales done faster, and to increase customer satisfaction. But you still have an inefficient, fragmented phone function running alongside it, where everyone is wasting at least some time playing phone tag and checking multiple voice mails. In a Voice Mobility survey we just conducted at VoiceCon 2007, we asked people to est
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