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What does an employer do when the employee or custodial parent asks questions about his or her Order/Notice – Income Withholding for Support or National Medical Support Notice?

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What does an employer do when the employee or custodial parent asks questions about his or her Order/Notice – Income Withholding for Support or National Medical Support Notice?

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Employers are not responsible for answering questions about the information on the notices. The employer should refer the employee or custodial parent to the inquiry number provided on the notices or to the customer service number listed on the Web site’s Contact Information Page.

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