What does an account manager do?
An account manager generally takes care of either clients accounts in some companies (such as a bank), or company accounts, depending on the type. For a design firm, this would likely be the latter: you would be in charge of making sure your clients pay you on time as well as making sure that your bills are all being paid. It’s a lot of numbers work and a lot of hassle but a good way to start moving up in the company if that’s what you’re interested in.
In your case I would imagine that they need someone to be the main commercial point of contact at the design agency for the customer(s). Your tasks may include: -Owning a target revenue/profit number -Accurately forecasting the business you will do on a monthly/quarterly/annual basis -Identifying business opportunities -Persuading customers to place business with you -Keeping you customers happy so they don’t place business elsewhere Researcher to Account Manager is quite a leap so make sure you get plenty of training and advice. Also consider the potential down sides of any additional responsibilities you take on. How much harder will you have to work? Will your mistakes have greater impact on the business? Will your compensation package offset the additional responsibility/risk you take on? Key point (counts for any job really) understand what your employer wants you to achieve and get it done.
