What does Agilent offer for the 93000 SOC Series?
Answer – Agilent addresses this need with a portfolio of service and support solutions for owners of the Agilent 93000 SOC Series called Agilent “Packaged Support Solutions” (PSS). PSS is a collection of streamlined, cost-effective service packages, with each package designed to meet individual business needs, while optimizing the cost/coverage balance of the solution. PSS includes Value, Preferred, and Premier support levels, which scale to the service needs of different types of Agilent 93000 customers. Within each level, you can choose between engineering or production support to further optimize the cost/coverage balance of the solution. Every version of PSS covers all 93000 SOC Series system components, including hardware, calibration, regular software updates, training credits, technical information through the Web, and secure remote access. If you are a cost-sensitive customer, whether in an engineering or production environment, you will find the Value support level ideal. Valu
