What does accumulated balance mean?
If you are a Budget Payment Plan customer, the difference between the amount of your monthly payment and the actual amount of energy you use each month is placed into an accumulated balance. The accumulated balance appears on your monthly statement. The accumulated balance may be either a credit (over payment) or a debit (under payment) amount. Periodically, we review your actual usage, budget payment amount and projected costs and make adjustments to your monthly payment to ensure your payment amount accurately reflects your actual usage.
