What Does A Southeast Works Medicaid Service Coordinator Do?
A Southeast Works Medicaid Service Coordinator (MSC) is responsible for helping the families and care providers of persons with developmental disabilities stay informed of available programs and services and assists in the process of enrollment for desired and/or needed services. MSCs meet with participants at least once monthly and every three months at a person’s home to ensure face-to-face communication between the MSC and family members or care providers, laying the basic foundation for the relationship to grow between an individual and his or her Service Coordinator. Southeast Works MSCs are advocates for the participants they serve and have over 26 combined years of experience to draw from. Information is freely shared and all MSCs back each other up in situations requiring attention and extra assistance. Examples are: locating a new physician/medical specialist, recommending an experienced attorney for trust or guardianship issues, or discovering where reading classes might be o