What does 100% satisfactory guarantee offer?
Here at FloorMartStore.com, we strive to offer our customers high quality products at affordable prices. However, if you feel dissatisfied with the quality of our products, simply return the products within 15 days of the purchase for refund. Refunds are offered at 20% restocking fee for damage free products with proof of purchase. FloorMartStore.com will not be responsible for the shipping and handling fee for any returned products. Therefore, we advise you to open the boxes immediately after you receive the order. We’ll not accept any damage claims after 3 days of UPS/FedEx delivery. For damaged items, we’ll only be responsible for the products you purchased from us.