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What documentation should I keep in case Highlights for Children needs to contact me about my gift(s) or student orders?

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What documentation should I keep in case Highlights for Children needs to contact me about my gift(s) or student orders?

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If you responded through the mail, we recommend you keep your students’ “Yes” slips and a copy of your Teacher Report Form until you receive your gift(s). If you entered your orders online, we recommend you keep your students’ “Yes” and “No” slips and a copy of your Teacher Report Form until you receive your gift(s). • How can I tell if my gifts are on back order? If you received two or more teacher gifts, included in your package was a packing slip that shows the item codes and descriptions. Next to “Quantity Ordered,” you will see a column titled “B/O,” which stands for back order. If any quantity is shown in this column, then the item is on back order. • If my gift is on back order, how long will it be before I receive it? In the rare instance that your gift is on back order, restocking time will vary by item. Once we have the item back in our warehouse, it should reach you in 2 to 3 weeks. • What do I need to do if I want to order a subscription for each of my students? Please cont

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