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What do travel agents do now that people can plan their vacations themselves, online?

April 26, 2017agents online people Plan Travel vacations

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What do travel agents do now that people can plan their vacations themselves, online?

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Before the Internet age, people relied on travel agents to plan and book their vacations (especially cruises and extensive travel). Now, people can do all these things themselves, and often find cheaper airline tickets than travel agents can. So what purpose do travel agents serve now?